At Sorooted Foods UK Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of personal information when you visit our website or place an order:

• Name, email address, phone number, and billing/shipping address.
• Payment information (processed securely by our payment providers).
• Details of your orders and preferences.
• Information provided through our contact forms or customer support channels.
• Cookies and usage data to improve your browsing experience.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders efficiently.
• Provide customer support and respond to your inquiries.
• Send updates, promotional offers, and newsletters (if you opt in).
• Improve our website, products, and services through analytics.
• Comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We value your privacy and do not sell your personal data. However, we may share your information with:

• Third-party service providers, such as payment gateways and delivery partners, to fulfill your orders.
• Legal authorities, if required to comply with applicable laws or regulations.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect insights into website performance. You can manage your cookie preferences through your browser settings.

5. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections to your data if it is inaccurate.
• Request the deletion of your personal information, subject to legal requirements.
• Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before sharing your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@sorootedfoods.com
Phone:
+44 7956 899552
Address: 23 Witt’s Hill, Southampton, SO18 4QE