Welcome to Sorooted Foods UK Ltd! By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Terms

By accessing or using the Sorooted Foods website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Shipping Policy. If you do not agree with any part of these terms, please refrain from using our website.

2. Account Information

To make a purchase on our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account details updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Products and Pricing

We strive to ensure that all product information, including descriptions, prices, and availability, is accurate. However, we reserve the right to modify or discontinue products without prior notice. Prices are subject to change, and all prices are displayed in GBP (£).

In case of an error in pricing, we will notify you and provide an option to proceed with the corrected price or cancel your order.

4. Order Acceptance and Payment

All orders placed on Sorooted Foods are subject to acceptance. After placing an order, you will receive an order confirmation email with details of your purchase. This does not constitute an acceptance of the order, and we reserve the right to cancel or refuse an order for any reason, including but not limited to availability, pricing errors, or fraud prevention.

Payment is required at the time of checkout. We accept major credit/debit cards and other payment methods available on our website.

5. Shipping and Delivery

For shipping details, please refer to our [Shipping Policy]. Delivery times are estimates and may vary depending on factors like product availability and shipping carrier delays. Sorooted Foods is not responsible for any delays caused by the carrier or other unforeseen circumstances.

6. Returns and Refunds

We aim to provide high-quality products, but if you are not satisfied with your purchase, please refer to our [Return Policy]. We offer returns and refunds for damaged or defective products. Refunds will be processed to the original payment method within a reasonable timeframe.

7. Product Availability

While we make every effort to keep our product stock updated, we cannot guarantee the availability of all items. In the event that an item is out of stock, we will inform you as soon as possible and offer alternatives or a full refund.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Sorooted Foods and is protected by copyright laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

9. Limitation of Liability

Sorooted Foods is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the product or service that caused the damage.

10. Indemnification

You agree to indemnify and hold Sorooted Foods, its employees, officers, and agents harmless from any claims, damages, liabilities, and expenses arising from your use of our website and services.

11. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our website or services shall be resolved in accordance with the laws of the UK.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. It is your responsibility to review these terms periodically.

13. Contact Us

If you have any questions about our Terms and Conditions, please feel free to contact us:

📧 Email: info@sorootedfoods.com
📞 Phone:
+44 7956 899552
📍 Address: 23 Witt’s Hill, Southampton, SO18 4QE